Cancellation Policy

BOOKING POLICY LB Hair Extensions 1. General Provisions This Booking Policy governs appointment scheduling, use of the online booking system, deposit requirements, rescheduling, and cancellations at LB Hair Extensions. By booking an appointment through our website, online system, or by any other method, you agree to this Booking Policy. 2. Booking & Deposit A $50 USD deposit is required to confirm any appointment. The deposit: • is mandatory; • is applied toward the total service price; • secures the specialist’s time. 3. Manage Your Booking After confirmation, clients can access Manage Your Booking to: • reschedule appointments; • cancel bookings. Clients must log in to their account and use the Manage Booking option. 4. Rescheduling Appointments may be rescheduled: • directly via Manage Your Booking, or • by contacting us via Direct message, online chat, WhatsApp, phone call, or SMS. Rescheduling is allowed at least 24 hours before the scheduled time and can be done without an additional deposit, subject to availability. 5. Cancellation If an appointment is canceled: • the $50 USD deposit is non-refundable, regardless of the cancellation method or timing; • cancellations may be completed via Manage Your Booking or by contacting our team. 6. No-Shows & Late Arrivals No-shows result in forfeiture of the deposit. Late arrivals may lead to shortened service time or cancellation without deposit retention if subsequent appointments are affected. 7. Contact For booking, rescheduling, or cancellation inquiries, please contact LB Hair Extensions through official channels.

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